Generative AI has been making strides in the workplace due to its impressive capabilities. One example is the AI chatbot, which can assist employees in focusing on their core work instead of menial tasks. However, the use of generative AI tools such as ChatGPT in workflows may require feeding sensitive information to it. Since the AI chatbot may store data typed into it, it has raised concerns about data privacy and security at Samsung HQ.
Following the discovery that staff had uploaded sensitive code to ChatGPT, Samsung Electronics Co. has implemented a ban on the use of generative AI tools by its employees. In a memo sent to staff at one of its biggest divisions, the company stated its concerns about data transmitted to AI platforms like ChatGPT, Google Bard, and Bing, which are stored on external servers, making it difficult to retrieve and delete. Samsung is worried that this could result in the data being disclosed to unauthorized users.
Samsung informed its staff that while generative AI platforms such as ChatGPT are useful and efficient, there are growing concerns about the security risks presented by generative AI. The ban covers all company-owned computers, tablets, and phones, as well as its internal networks. Any disclosure of confidential or personal information related to the company on generative AI tools has been prohibited, and violation of this policy could result in termination of employment.
In addition to the ban, Samsung is developing its own internal AI tools for translation, document summarization, and software development. The company is also working on ways to prevent the uploading of sensitive information to external services. The memo also noted that Samsung engineers accidentally leaked internal source code by uploading it to ChatGPT last month, although it didn’t specify what that code pertained to.
Samsung’s decision to ban the use of generative AI tools reflects the importance of data privacy and security in the workplace. As generative AI continues to grow in popularity, it is crucial for companies to establish strict guidelines and protocols to prevent data breaches and ensure the protection of sensitive information.
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