Google Meet experienced a widespread outage in India on November 26, 2025, primarily affecting users’ ability to load the web platform and join video calls during peak business hours. Here’s a summary of what is known so far about why Google Meet went down in India on 26 November 2025:
✅ What happened
- Users across India reported at around 11 a.m. IST that they could not join meetings, especially via the web version of Google Meet.
- Monitoring service Downdetector logged a large spike in complaints: for example, ~1,700 + reports by midday.
- The most commonly seen error message was “502. That’s an error” — a typical HTTP “Bad Gateway” error.
- Breakdown of issues: Around 60–70% of complainants said the website didn’t load; ~30–35% flagged server-connection issues; a very small percentage (~2–3%) reported video quality problems.
- The outage impacted major Indian cities including Delhi, Mumbai, Bengaluru, Kolkata, Chennai, Hyderabad, Ahmedabad, Jaipur and Madurai.
- As of now, the company has not issued a public detailed statement identifying the root cause.
🔍 Why it likely happened
- The specific technical trigger has not been confirmed by Google. Several platforms have highlighted that a 502 Bad Gateway error usually arises when a server (acting as a gateway or proxy) gets an invalid response from an upstream server.
- Given the distribution of reports (major portion from the web interface, lesser from video quality or mobile), it suggests the issue was backend-server or web-access–gateway related, rather than purely client-device or mobile-app alone.
- Also relevant: This is not the first time Google Meet had a major outage; for example in September 2025 the cause was identified as a “recent change in content edge cache” which was rolled back.
- Some commentary notes that many large tech platforms/cloud providers have had recent outages (e.g., Cloudflare, Amazon Web Services) so systemic cloud-infrastructure stress may be a contributing context.
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